VISIBILITY TO
AUTONOMOUS.
Monitor, detect, and resolve operational issues in real-time—powered by intelligence and automation.
Beyond
Service Management.
SEWA ITOM extends your operational capabilities into real-time infrastructure visibility and control. It’s not just monitoring; it’s intelligent operations at scale.
Monitor Systems
Detect Anomalies
Understand Dependencies
Automate Response
Proactive Alerting
Detect issues before users do with intelligent monitoring.
System Mapping
Understand system dependencies with visual relationship maps.
Zero Downtime
Achieve faster detection and resolution times across all tiers.
Autonomous Ops
Move toward self-healing systems with automated remediation.
Operational
Pillars.
Closed-loop automation from visibility to resolution.
Real-Time Monitoring
Stay aware of everything that matters. Track infrastructure and app performance.
Live health dashboard
Intelligent Alerting
Cut through the noise with smart alert correlation and noise reduction.
Alert grouping visual
Service Mapping
Visual service maps and dependency tracking for full impact analysis.
Node relationship graph
Event Correlation
Identify root causes faster by grouping related alerts automatically.
Correlation logic map
Automated Remediation
Self-healing systems that trigger workflows or scripts on critical alerts.
Alert -> AI Action visual
ITSM Integration
Close the loop by auto-creating incidents from validated alerts.
Alert to Ticket lifecycle
The Autonomous
Workflow.
1
Monitor
Collect data from infra and apps.
2
Detect
Identify anomalies with intelligence.
3
Action
Trigger automated remediation.
4
Resolve
Close loop and update status.
Real-World Mastery.
Infrastructure Monitoring
Track servers, networks, and applications in real-time.
Proactive Detection
Identify issues before they impact end-user experience.
Auto-Incident Creation
Convert alerts into actionable tickets instantly.
Self-Healing Systems
Resolve known issues without human intervention.
Ops Intelligence.
System Uptime
99.99%
Avg. MTTD
1.2m
Avg. MTTR
4.5m
Auto-Resolve
88%